Satisfied Members

Join the many who have experienced the Locate-to-Order advantage!

Alicia G.

Capitol Credit Union’s Locate-to-Order service made our car buying experience so simple that I will never go to the dealer again. Within days, Trovarr was able to find us the perfect vehicle with everything we asked for! No endless searching, no negotiation, no games and to top it off, all of the lending paperwork was done without ever leaving my home. Thanks Capital Credit Union for making this the easiest transaction we’ve ever had!

2014 Lexus ES 350
22k miles

Kirk O.

This is the second vehicle that we have purchased from Trovarr/Locate-to-Order. I am a very busy professional and the concierge service is exactly what I needed. Compared to the dealer, it just does not get any easier and the quality and price is outstanding.

2016 Lexus GS-350
7k miles

Carolyn R.

I would rather go through a root canal than buying a car from a traditional dealership! My experience with Trovarr/Locate to Order was great! From day one, Trovarr was readily available by telephone or email to answer questions and set up an appointment for viewing the car I wanted to purchase. And Trovarr went out of their way to have all of the vehicle preparation and paperwork ready to allow the purchasing process to be completed smoothly and quickly.

2009 Lexus LS460
94k miles

Elizabeth E.

This service was extremely easy to use! As a first time car buyer I was nervous about getting put through the ringer by dealerships, but Ken was very patient and prompt in answer all of my billion questions and was quick to find the PERFECT car for me! A wonderful experience over all!

2016 Honda Fit
4k miles

Gloriana E.

Once again, thank you Trovarr for another exceptional car buying experience (our 3rd car from Trovarr). The transaction was quick painless and super easy! You are an company to work with and I look forward to many more deals with Trovarr!

2016 Lexus GX 460
15k miles

Rusty R.

This unique, satisfying buying experience for the perfect car was only surpassed by the impeccable service of Trovarr/locate-to-order. Loving my new ride!

2016 Honda Pilot
20k miles

Laura D.

Trovarr offers a personalized car buying experience. The process is relaxed but professional and eliminates the need to drive from dealership to dealership to test drive only what they have in inventory. Trovarr will get you exactly the car you want at the price you want to pay.

2015 Lexus IS 350
22k miles

Jennie C.

I received an e-mail from Capitol Credit Union about Trovarr back in November 2016 and filled out the specifics about what type of SUV I wanted. Because I was being very detailed about the vehicle, it took Trovarr two months to get exactly what I wanted and I must say they did not disappoint me! And the big kicker, it came with less miles than we both expected!

2016 Mazda 5
36k miles

Ina K.

I love my 2015 Lexus RC350! Trovarr arranged everything from the delivery and purchase to the financing and warranty. All I had to do was show up and drive off. My Lexus was in “Like New Condition”. The process was so easy, I’ll never step foot in another car showroom.

2015 Lexus RC350
18k miles

Amabel B.

Thank you Trovarr much for helping me find my new 2016 Honda Fit. It’s beautiful, spacious & just cool looking! It fits me perfectly. Every time I get in it… I have this big smile on my face, so grateful for your help in all areas to achieve it! Trovarr, you are a Blessing!!!

2016 Honda Fit EX
17k miles

Rhonda P.

I received an e-mail from Capitol Credit Union about Trovarr back in November 2016 and filled out the specifics about what type of SUV I wanted. Because I was being very detailed about the vehicle, it took Trovarr two months to get exactly what I wanted and I must say they did not disappoint me! And the big kicker, it came with less miles than we both expected!

2014 Nissan Pathfinder
45k miles

Gloria A.

Having Trovarr handle all the details in finding a vehicle that meets my needs was great! I didn’t have to spend all day at dealer instead of enjoying my day with family/friends. Love my new car! Thanks Trovarr!

2016 Hyundai Tucson Sport
4k miles

Mance & Linda A.

After spending three frustrating month going to car dealerships and being told what we needed versus what we wanted, a loan agent at Capitol Credit Union told us about Trovarr. Trovarr took all the stress out of car shopping! We were able to ask and receive the small details we wanted. It all happened so fast! Within two weeks of finding Trovarr our new car was on its way!

2016 Mitsubishi Outlander
25k miles

Robert B.

Trovarr made it simple. I don’t like typical car negotiations or the headaches of pushy salesmen, but Trovarr made it a pleasure. There was no guess work. They laid out all the facts and operated transparently. I feel we got a great deal on a great car. I highly recommend and will buy from them again!

2013 LS 460
13k miles

Brandon & Alicia M.

When buying a vehicle, many times you know what you want. With Trovarr they listen to exactly what you have requested, and come back with just that! The whole process is seamless and saves so much time that you would normally waste spending at a dealership. Thanks, Trovarr for all your hard work in making this process so easy for our family!

2014 Ford Expedition Limited
39k miles

Colista L.

This service is tailor-made for busy people like me. It sounded too good to be true but the experience was as painless as it promised to be. I got the exact car I wanted without the usual headaches - like having my cake and eating it too!

2015 Honda Accord Coupe
13k miles

Jim & Tiffany B.

Now that Trovarr, made it so easy for us to have a new car, I can achieve my happiness goals much easier. People roll down their car windows and talk to me; people smile and wave at me as they are walking; and, some gasp in astonishment, thinking I am going to fall out of the window. They don’t realize Papa has me securely strapped in. Trovarr, has the same goal as Papa and me, “TO MAKE SOMEONE HAPPY.” They definitely achieved their goal with us!

2014 Lexus LS 460
22k miles

Polly P.

What I liked best about working with Trovarr Locate-to-Order was the ease with which the transaction happened. Everything was done online or by phone which is so much less stressful than going to a dealership or car lots. Secondly, Trovarr is clearly very knowledgeable about this business so there was no hesitation on what I was really getting into. They were personable and honest and I will continue to sing their praises to all my friends!

2014 Lexus CT-200H
19k miles

Barbara W.

Easiest car purchase ever. This approach takes hassle out of the equation, saves time, money and the smallest details are tended to without hesitation.

2015 Lexus NX-T
6k miles

Lee Ann H.

I was looking for specific colors in the 2014 FJ. After several weeks of futile efforts, I was referred to Trovarr. I knew this was going to be a tough order to fulfill but the folks at Trovarr took over and I went back to work on the other things in my life that were important. The finished product was the best looking FJ in Austin!

2014 FJ Cruiser
28k miles

Jon D.

What I liked about working with Locate-to-Order was the nationwide search capability combined with the leverage of a dealer. It took less than a day to come back with multiple choices meeting my specs. The no compromise approach to finding exactly what I was looking for plus the 30 odd years experience in the car business gave me confidence and peace of mind. All I had to do give Trovarr an idea of what I wanted, then wait for them to do the rest. It was the easiest, less stressful and most satisfying experience I’ve had buying a car.

2013 BMW X5
26k miles

Greg & Rhonda Z.

Trovarr Locate-to-Order is the only way to buy a car and this is the third vehicle that Trovarr has sold us using the locate-to-order method. No muss, no fuss, no pressure&helip;. Great car buying experience and we have been completely satisfied with price, value and condition of the cars we have purchased. I will definitely continue to use Trovarr Locate-to-Order for my future purchases. Much thanks Capital Credit Union!

2014 Lexus ES 350
19k miles

Cynthia W.

After spending many hours over many days on and dealing with numerous dealers who were way over-priced, I was referred to Locate-to-Order.

2013 Mercedes GLK-350
14k miles

Anita P.

Having Locate-to-Order is like having your own personal shopper for vehicles. It made the car buying process enjoyable and relaxed. I will use them again and recommend to family and friends.

2013 Lexus ES 300 H
22k miles

Matt C.

I love the variety of options I have to choose from. No pushy sales people. I just love being able to ask for what I want.

2015 Jeep Grand Cherokee Limited
66k miles

Mike W.

I did a lot of research before buying my Lexus ES-350. Kenny was able to save me money, time and delivered a low-mileage car that was exactly what I was looking for. Customer service was excellent.

2013 Lexus ES 350
16k miles

Ronnie P.

Locate-to-Order provides the smoothest & most stress free process for buying a luxury car in excellent condition with the exact features you’re looking for. It’s almost like ordering a product from Amazon. Thank you Capitol Credit Union for the awesome service!

2013 Lexus RX 350
3k miles

Cathy C.

To put it simply – it’s the condition. We have purchased 5 cars in the last ten years and each one looked like brand new and all were delivered to our door.

Lexus RX 350
9k miles

Chris K.

I love Locate-to-Order! I've used Locate-to-Order to purchase 6 vehicles in the past 8 years. I get exactly what I want, for the money I want to spend and the only surprise is how easy the whole process is!

2013 BMW 650 Convertible
9k miles

Rick C.

I am an extremely busy CFO for a large company. One phone call to Locate-to-Order, and they handle everything. They handle my trade in. I can find cars, but when you want a two year and you want under 20k miles, they aren’t out there. Locate-to-Order just takes care of everything including my trade-in.

98 Lexus GX 470
14k miles

Jimmy B.

What a great program. No game playing with the sales rep, sales manager, and finance person. We really hate that part – what a waste. of energy and time! It was so nice.

2013 Lexus GS-350 F-Sport
9k miles

Dr. Amit P.

As a busy physician who works long hours, it was so refreshing to purchase my last 3 cars for my family through Locate-to-Order. They even handled the sale of my old car. The cars were impeccably clean, and the transaction was seamless. I have referred three other friends and family members to Locate-to-Order. All have been tremendously satisfied. I will continue to return because of the pleasant experience and the quality of the cars that I have been put into.

2013 Lexus GS 350 F-Sport
19k miles

Lisa W.

There’s no comparison between a dealership and Locate-to-Order. I’ve used Trovarr for my last 3 cars over the last 10 years. I tell Trovarr exactly what I want… the model, the color (inside & out), and suggested pricing They find exactly the car I’m looking for, and within a very short time. I recommend Trovarr to everyone I know who’s looking for a good deal on a car.

2013 Infiniti G-37 Coupe
24k miles

Vick H.

Trovarr was the best car buying experience of my life, and I have been gaming the system successfully since 1972, getting what I wanted for what I was willing to pay. This time I didn’t have time to play games. Trovarr did it for me with a quick, turn-key system that delivered more car than I expected inside my target price bracket. I couldn’t be more satisfied.

2013 Honda CRV-AWD
35k miles

Rusty R.

This unique, satisfying buying experience for the perfect car was only surpassed by the impeccable service of Trovarr Locate-to-Order. Loving my new ride!

2014 Toyota Sienna
16k miles

Shirley R.

Gee, I love to wander around used car lots in the hot sun and fight off salesman – said no dealer car buyer – ever. Locate-to-Order does it all! Got an amazing car in mint condition in only a few days with NO time wasted, NO anxiety, and NO hassle. Big smiley face! Thanks, Trovarr - Capitol Credit Union!

2013 Lexus GS 350
10k miles

Amy W.

This is the fourth car I’ve bought this way, and I’ll never buy a car another way. It’s the easiest, hassle free way I know to get a car—and exactly the car I wanted. One-stop solution – the car, the make-ready, even the loan. Thanks, Trovarr!

2013 Lexus IS-350
19k miles

Kenneth L.

My wife & I were traveling all over Texas to find the right car and no luck, then we came across Trovarr. They were able to secure a mint condition, low mileage vehicle for us. Trovarr saved us time, money and made the transaction quick and easy, no hassle like the car dealerships. Capitol Credit Union & Trovarr together can find and deliver the car of your dreams.

Audi A5 Coupe
69k miles

Chris K.

My 8th vehicle since 2001 – Need I say more? Just a trip to give your exact specification down to color andi interior – then just wait a few days and it shows up at your door. Trovarr has amazing Customer Service!

2015 Ford F-150
18k miles

Peter & Lisa H.

This was the easiest buying experience we have had. Usually it’s at least a six hour process at the usual dealerships. The Trovarr team were great in explaining processes and got us our first choice of vehicle very quickly and in like new condition! We are telling all our friends about our experience and thank you Capitol Credit Union!p>

2013 Chevrolet Equinox V-6
26k miles

Mari S.

I have to say that I am very impressed with Trovarr’s customer service. I love that your turnaround time to find me a like new Lexus and deliver it to me was within two weeks. That is remarkable. Your service is impeccable. I have been driving my Lexus 2014 car for past two weeks, and I simply love it. Thank you Trovarr and Capitol Credit Union.

2014 Lexus ES 350
26k miles

Dave P.

FUN NEWS! The Xterra made it through smog check, registration and loan completion. The whole adventure of ordering from California was so worth it. Thanks for your part, especially being a company of integrity. My dad sold real estate – with integrity. Because of that, his name was gold in Santa Rosa, Ca. It’s a good tradition. Thanks Trovarr for being a part of it!

2012 Nissan Xterra
36k miles

Vickie G.

From start to finish the Trovarr team handled my order with great detail and efficiency. They listened to my needs and personally delivered to me the car of my dreams and took my current automobile on trade-in without me ever having to walk into a dealership. Without question, Trovarr put my families needs first and set a whole new standard in acquiring a new automobile.

2013 Lexus GS 350
27k miles

Jayden W.

Thank you mom, dad and Trovarr. This was the easiest car buy experience in my life. Wait… this was the only car buying experience in my life… LOL!

2008 Honda Accord EX_L V6
65k miles

Olivia R.

Unbelievably the most awesome car-related service ever offered. I simply filled out the Locate-to-Order request form, the price, and two weeks later, the car magically appeared in my garage. That easy! My credit union completed the paper in one day and the car was delivered the next. I didn’t waste time looking, or worry about the car’s mechanical or body condition. This service can’t be beat.

2013 Subaru Outback
36k miles

Lily S.

Trovarr made buying my first car incredibly easy and fun. There were no hidden fees, gimmicks, or tricks that you often find when buying from a dealership. All you have to do is decide what car you want and they do the rest!! I will definitely be coming back for my next car and any car after. I also want to thank Capitol Credit Union - they are awesome!!!

2008 Honda Accord EX_L V6
65k miles

Amanda M.

First I went to two new car dealers in Austin in search for a charcoal gray Prius. The first one, their used cars were filthy. The second one, their sales people were very pushy so I place an order with Capitol Credit Union’s Locate-to-Order service - Trovarr. Thanks Locate-to-Order for making it so easy! I got exactly what I wanted and I feel like I didn’t have to do anything.

2013 Prius
18k miles

Joe P.

I know I had a difficult set of car requirements to fulfill. Red/manual transmission/v-6. The staff at Trovarr know their business. They are patient, resourceful, communicative and service oriented. It was easy and it turned out to be a huge success!

2014 Ford Mustang Convertible
30k miles

Charlie & Jen W.

Working with Trovarr was a great experience for us. My father used Trovarr and referred us to use the service LTO. We were moving from Chicago to San Francisco. Trovarr made what would have been an incredibly stressful process, much more palatable. Thanks for all the hard work Trovarr!

2015 Subaru Outback Limited
7k miles

Christina O.

Capitol Credit Union’s locate to order service made our car buying experience so simple that I will never go to the dealer again. Within days, Trovarr was able to find us the perfect vehicle with everything we asked for! No endless searching, no negotiation, no games and to top it off, all of the lending paperwork was done without ever leaving my home. Thanks Capital Credit Union for making this the easiest transaction we’ve ever had!

2016 Ford Explorer Limited
17k miles

Linda & Don V.

This is my second experience with Trovarr and again it was simply wonderful - absolutely no hassle! I got exactly what I wanted and more. It was so easy and my car was delivered to my driveway and my paperwork was ready and took 5 minutes. Thanks Capitol Credit Union!

2014 Lexus ES 350
17k miles

Jules & June F.

I appreciated the feeling that I had an agent who was vetted by my credit union, working for me to locate a car of my specifications. It was nice not having to go to multiple dealerships haggling with sales people. I also valued being confident that the car we purchased would have a clean history. In addition, the communication of progress updates was very helpful. My wife is absolutely thrilled with the car! Thanks Trovarr and Capitol Credit Union!

2013 Lexus RX 350 F- Sport
47k miles

Mario G.

This is by far the best car buying experience ever! I would have never thought I could carry on with my daily routine while someone else did the car search for me and facilitated the delivery to my home. Special thanks to Trovarr and Capitol Credit Union. I will definitely recommend.

2016 Chevy Traverse
22k miles


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